Online ticket sales step by step
You can pay for tickets by credit card (VISA, MasterCard or American Express) or iDEAL. It is not possible to use the PodiumCadeaukaart for online payments.
There are 4 steps in the process of buying tickets online.
- Choose your performance and date
Go to the ‘programme’ page for an overview of all the performances by date, or to the ‘performance’ page and choose a date for the production you want to see. Click on the ‘buy tickets’ button. First, you will see a page with information about the ordering procedure. By clicking on the ‘continue to ticket shop’ button you will be connected directly to the ticket shop.
- Select your seats
Here, you will see a seating plan. By moving your mouse over the seating plan you will see the number of available tickets per highlighted section. Click on one of these areas to choose a section of the auditorium. The seating chart will then zoom in on that section. The more brightly coloured seats are still available; the dimmed seats are sold out.
The colours correspond to the price categories and to the key on the left side of the screen. When you click on a seat you will see the available price categories that are applicable to that section (standard price and, if applicable, discounts for CJP, youth <16 and Stadspas). Click on the desired price category to add that seat to your selection, which is displayed on the left. When you have added all the desired seats to your selection, you can proceed by clicking ‘add to your order’.
- Log in to your account
To ensure the security of the system you are required to enter a Captcha code. You will see an illustration with a combination of letters and numbers, which you must enter in the field under the illustration. Then you will see an overview of your order. Check to be sure your seat selection is correct, the click on ‘proceed’. Now you can log in to our online ticket shop. If you have purchased tickets via the online ticket shop before, then you already have a user name, which is your e-mail address. If you have forgotten your password, you can reset it yourself. If this is your first online ticket purchase, you will be requested to create an account. Once you are logged in you can choose your method of delivery, and an alternative delivery address, if you wish. Tickets can be picked up at the box office, sent by post or printed out at home. After selecting your preferred delivery method, click on ‘proceed’.
Payment can be made by credit card (Visa, MasterCard or American Express) or iDEAL. There is an administrative surcharge per ticket. Once your transaction has been successfully completed you will see a confirmation on your screen. Confirmation will also be sent automatically to your e-mail address. You can print out your tickets at home, if you wish. Choose the option ‘print at home’ and use white A4 paper. Should you fail to receive a confirmation e-mail, check your spam box or contact the box office on ++ 31 20 625 5455. Our staff will be happy to verify your order. We regret that it is not possible to pay online with the PodiumCadeaukaart.